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Çilek Havuz
Pool Maintenance Services

Pool Maintenance

Water chemistry, equipment and periodic maintenance.

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Çilek Havuz in Numbers

We manage your water by measurement and listen to your equipment before it whispers a fault.

33+
Years
14
Export
500+
Projects

Pool Maintenance — Frames from Our Projects

Frames from Our Projects

06 media

Water Testing and Measurement
Every visitDecisions Rest on Measurement

Every visit begins not with the water but with the numbers: pH and free chlorine are measured with a digital test, while alkalinity, calcium hardness and cyanuric acid are tracked on a monthly panel. The colour scale is only a cross-check — the verdict belongs to the instrument.

Every value measured is entered on the visit card. A single measurement is a photograph; the values accumulating on the card are a film — the trend reveals problems before they show any symptom.

  • pH measurement (target 7.2–7.6)
  • Free chlorine measurement (target 1–3 ppm)
  • Monthly panel: total alkalinity (80–120 ppm)
  • Monthly panel: calcium hardness (200–400 ppm)
  • Monthly panel: cyanuric acid (30–50 ppm)
  • Water temperature and general observation
  • Taking the sample at the correct depth and point
  • Entering the values on the visit card

Why it matters

Water that looks clear may not be healthy: the chlorine may be spent, the pH may have drifted. By the time you notice it by eye the problem has already grown; measurement brings the intervention forward, ahead of the crisis.

Dosing Calculated on m³
Every visitNothing Short, Nothing Excess

Dosing rests not on guesswork but on the water volume of the pool: every chemical is calculated on m³ and the water is drawn back into its ideal range. Too little chemical invites algae, too much invites irritation and equipment wear.

The order matters as much as the dose: pH and alkalinity are balanced first, then the chlorine is adjusted, and the algaecide is added last. Chemicals are always added to the water and never mixed with one another; the dosing curve is updated for the season and the intensity of use.

  • Calculation on pool volume (m³)
  • pH and alkalinity correction first
  • Chlorine level adjustment next
  • Weekly preventive algaecide
  • Always adding the chemical to the water
  • Never mixing chemicals with one another
  • Applying during circulation
  • Updating the dosing curve for the season

Water pushed to the extremes exacts a price twice

First from swimming comfort, then from equipment life. Water held in the ideal range protects both; chlorination carried out before the pH is adjusted is carrying water in a bucket whose hole has not been plugged.

Surface and Floor Cleaning
Every visitThe Mechanics of Visible Dirt

Chemistry protects the water from invisible enemies; visible dirt is dealt with by mechanical cleaning. Leaves and coarse debris on the surface are collected with a net before they sink, the scum line and the walls are brushed, and the floor is cleared with a vacuum or a robot.

This step is more than aesthetics: the organic load building up on the floor quietly consumes your chlorine. In a pool where physical cleaning is neglected, the chemical cost rises too — a clean pool stays in balance with fewer chemicals.

  • Removing leaves and coarse debris from the surface
  • Cleaning the waterline (scum line)
  • Brushing the walls and the steps
  • Cleaning the floor with a vacuum or a robot
  • Emptying the robot's filter basket
  • Checking the overflow channel and gratings
  • Wiping the ladder and stainless fittings
  • Checking the condition of the cover, where fitted

Chlorine does not sweep up a sunken leaf

However much chlorine you add, the only answer to mechanical dirt is mechanical cleaning. A robot is an excellent aid; but because it does not measure water chemistry it takes its place within the routine, not the place of the routine.

Skimmer and Basket Servicing
Every visitSmall Basket, Large Flow

Skimmer throats and baskets are emptied and washed at every visit; the pump's pre-filter basket is cleaned with the same discipline. A blocked basket lowers the flow rate, tires the pump for nothing and erodes the filtration efficiency of the whole season.

On the same round the water level is held at the skimmer line, and the flow from the return nozzles and the seating of the basket and lid gaskets are checked. A line drawing in air usually gives its fault away here.

  • Emptying and washing the skimmer baskets
  • Checking the skimmer lids and throats
  • Cleaning the pump pre-filter basket
  • Checking baskets and lids for cracks
  • Holding the water level at the skimmer line
  • Checking the flow at the return nozzles
  • Checking the vacuum line and valves
  • Gaskets seated fully in place

The cheapest cure for a drop in flow

The place to look before replacing a pump is the baskets: a blockage is the most frequent and the least costly cause of weak flow to resolve. That is why this step is never skipped on any visit.

Plant Room Inspection
Every visitCatching Quiet Damage Before It Grows

If maintenance ended with the water it would be half done: the plant room is listened to at every visit as well. The filter pressure is read and compared against its clean starting value; if the needle has risen noticeably, the filter is backwashed and always finished off with a rinse.

The pump is listened to, the mechanical seal and gaskets are scanned for leaks, and the heating and automation are checked for fault codes. Faults arrive not all at once but through quiet symptoms; a symptom caught early saves the season.

  • Reading and comparing the filter pressure
  • Backwashing where required
  • Rinsing after backwashing
  • Listening for pump noise and vibration
  • Scanning the mechanical seal and gaskets for leaks
  • Checking valve positions and for leaks
  • Heating and automation fault codes
  • Checking the dosing unit and probes

A fault arrives in a whisper

A pump that changes note, a rising pressure and a small trace of a leak announce the breakdown of weeks ahead. Work that is a small repair on the day of the signal is a major expense in mid-season.

Records and Reporting
At the end of the visitThe Maintenance History in a Single File

The visit closes with the measured values and the work carried out being sent to you in writing. You do not need to be at home; you can follow the state of your pool from the report even when you are away, and at the end of the season the whole history is gathered in a single file.

The discipline of record-keeping is a comfort in a villa and a necessity in a commercial facility: in residential-complex and hotel pools, measurement records give management an auditable order and a file ready for health inspections.

  • Recording the measured values
  • Listing the work carried out
  • Noting early findings
  • Recommendations and planned repair items
  • Photographic record where necessary
  • Sending the report after the visit
  • Seasonal trend assessment
  • Inspection file order for facilities

A trend says far more than a single measurement

A slowly rising filter pressure, or a pH that keeps drifting, is invisible without the values accumulated on the card. Maintenance with reporting turns your pool into a system with a memory.

Our projects

Every project is a transformation story; see the before and after for yourself.

Villa Pool — Algae Bloom — After
Villa Pool — Algae Bloom — Before
ÖnceSonra
BeforeDrag to see the transformationAfter
Customer Stories

In their own words,their own stories

From corporate facilities to villa projects — short story videos from the names who trusted us.

Delivered with confidenceMinistry of National Defence
Thermal comfortTenzile Erdoğan Thermal Hotel
Dreams came trueMehmet Sevigen
The garden's new heartHakan Gönen
Holiday at homeÇetin Uğurlu

Company & Contact

To talk about your project, we are one call away.

Legal Name

Çilek Havuz

Founded

1998 · Istanbul

Head Office

Çilek Plaza, Eyüp Sultan Mah. Yakacık Cd. Feshane Cd. No: 2 D:4 D:1, 34885 Sancaktepe / İstanbul

Service Area

All of Türkiye · exports to 14 countries

Selected Projects

Portfolio ·

A selection of pool and spa projects we have brought to life all across Türkiye.

Mehmet Sevigen · Çatalca Infinity PoolVilla

Mehmet Sevigen · Çatalca Infinity Pool

A 12×6 m reinforced-concrete infinity pool completed in Çatalca, Istanbul, in 2025.

Location
Çatalca / İstanbul
Completion
2025
View Project
Hakan Gönen · Hadımköy Hidden-Overflow PoolVilla

Hakan Gönen · Hadımköy Hidden-Overflow Pool

An 11×6 m hidden-overflow concrete pool completed in Hadımköy, Istanbul, in 2024.

Location
Hadımköy / İstanbul
Completion
2024
View Project
Zeynep Mayadağlı · Silivri Hidden-Overflow PoolVilla

Zeynep Mayadağlı · Silivri Hidden-Overflow Pool

A 5×10 m hidden-overflow concrete swimming pool completed in Silivri, Istanbul, in 2024.

Location
Silivri / İstanbul
Completion
2024
View Project
Çetin Uğurlu · Villa PoolVilla

Çetin Uğurlu · Villa Pool

A private villa pool project completed in Istanbul.

Location
İstanbul
Completion
2024
View Project
Rıza Latif · Çekmeköy Overflow PoolVilla

Rıza Latif · Çekmeköy Overflow Pool

An overflow concrete swimming pool completed in Çekmeköy, Istanbul, in 2024.

Location
Çekmeköy / İstanbul
Completion
2024
View Project
Cihan Kızılkaya · Şile Pool ProjectVilla

Cihan Kızılkaya · Şile Pool Project

A private villa pool project completed in Şile, Istanbul.

Location
Şile / İstanbul
Completion
2024
View Project
Dilan Polat · Villa PoolVilla

Dilan Polat · Villa Pool

A private villa pool project completed in Istanbul.

Location
İstanbul
Completion
2024
View Project
Efor Holding · Pool ProjectResidence

Efor Holding · Pool Project

A corporate pool project completed for Efor Holding.

Location
İstanbul
Completion
2024
View Project
Sinan Türker · Yalova Turkish Hammam & SaunaSpa & Wellness

Sinan Türker · Yalova Turkish Hammam & Sauna

A Turkish hammam and sauna wellness project completed in Yalova in 2025.

Location
Yalova
Completion
2025
View Project
Kudu İnşaat · Yalova HammamSpa & Wellness

Kudu İnşaat · Yalova Hammam

A traditional Turkish hammam completed in Yalova in 2025.

Location
Yalova
Completion
2025
View Project
Ayder Tenzile Erdoğan Thermal HotelThermal

Ayder Tenzile Erdoğan Thermal Hotel

In partnership with TOKİ we delivered 42 wet areas turnkey — a complete spa & wellness composition reaching from pools and thermal pools to sauna, steam room, salt room, jacuzzi and shock shower, and from VIP and suite Turkish hammams to Türkiye's largest göbektaşı hammam.

Location
Ayder Plateau / Rize
Completion
2025
View Project
Ministry of National Defence · SAS Training PoolPublic Sector

Ministry of National Defence · SAS Training Pool

In Riva we built Türkiye's deepest swimming pool turnkey — 33×22 metres and 10 metres deep. We are proud to have played our part in a facility where our country's heroes will train. The pool's water is disinfected by a 600-gram ozone system — making this Türkiye's largest swimming pool using ozone disinfection.

Location
Riva / Istanbul
Completion
2024
View Project
Sofitel Algiers Hamma GardenSpa & Wellness

Sofitel Algiers Hamma Garden

For China State Construction Engineering Corporation (CSCEC) we completed the Sofitel hotel's entire spa turnkey — from pools and hydrotherapy pools to jacuzzi, Vichy shower, Turkish hammam, sauna and massage systems.

Location
Algeria
Completion
2020
View Project

Frequently Asked Questions

Every question on your mind; answered clearly.

ÇH

Çilek Havuz Technical Team

Pool & Wellness Engineering

Response Time
Same day
Channels
Phone · E-mail · WhatsApp

If the answer you are looking for is not here, send your question directly to us and our team will reply as soon as possible.

Book a free site survey

Through the swimming season a weekly rhythm is essential: water testing, chemical dosing, surface and floor cleaning and the skimmer basket are attended to every week. Monthly visits add filter backwashing and the balance parameters, while the change of season brings the opening and winterisation procedures. The programme is settled at the site survey according to how heavily the pool is used.

Çilek Havuz Technical Team

The standard scope covers water-chemistry testing and dosing, surface and floor cleaning, skimmer and basket servicing, filter backwashing, checks on the pump and equipment, and a written status note after every visit. Chemical supply, robotic cleaning and fault call-outs are added depending on the package; the Çilek Havuz technical team builds the plan that suits your usage together with you.

Çilek Havuz Technical Team

The main criteria are the volume and type of the pool (skimmer or overflow), the frequency of visits, whether chemicals are included in the package, and the location. Indoor pools and heavily used facilities call for more frequent checks. After the free site survey, the scope and the price are presented in writing, item by item.

Çilek Havuz Technical Team

Green water usually comes from algae and an imbalance in dosing, cloudiness from a filtration or balance problem. With the right diagnosis, shock treatment, a clarifier and intensive filtration are applied, and in most cases the water is swimmable again within 24-48 hours. Draining the pool is rarely necessary — diagnosis first, then intervention.

Çilek Havuz Technical Team

Basic dosing can be done by a home user; the difference lies in the discipline of measurement. In professional maintenance the water is assessed across pH, chlorine, alkalinity and hardness together, dosing is calculated on m³, and the readings are recorded. That prevents both the health risk and the silent damage the wrong chemical does to equipment.

Çilek Havuz Technical Team

Yes — winterisation is the most critical maintenance of the season. The water level is set, winterising chemicals are applied, the equipment is protected and the pool is covered, with the water monitored through periodic checks. A properly winterised pool goes into summer after a short spring opening; one that is not winterised starts the season with green water and a breakdown.

Çilek Havuz Technical Team

A robot is an excellent aid for cleaning the surface and the floor; it does not, however, measure water chemistry, dose chemicals, backwash the filter or spot an equipment fault. The healthiest arrangement is the twofold one, in which the robot takes on the daily cleaning while periodic maintenance manages the chemistry and the equipment.

Çilek Havuz Technical Team

The practical rule is the pressure gauge: when the filter pressure rises above its normal operating value, or the water flow drops visibly, it is time to backwash; in routine maintenance this check is made at every visit. Where needed it is finished off with a rinse, and the condition of the sand or glass media is assessed seasonally.

Çilek Havuz Technical Team

Yes. At the first survey we examine the structure of the pool, the plant room and the water readings, and report any chronic problems — leaks, inadequate filtration, the wrong equipment. A 'reset' service then brings the water to its ideal balance and the routine schedule begins — what matters is not who built the pool, but how it is managed from here on.

Çilek Havuz Technical Team

You do not. Visits take place on a scheduled day and at a scheduled time, and after each one the readings taken and the work carried out are sent to you in writing. That way you can follow the state of your pool even when you are away, and see the entire maintenance history in a single report at the end of the season.

Çilek Havuz Technical Team

Since 1993, Çilek Havuz has provided periodic maintenance for villa, residential-complex, hotel and commercial-facility pools all across Türkiye, and also takes on pools it did not build itself. A free site survey can be arranged for your province.

Çilek Havuz Technical Team