Get in touch
Tell us about your project, our products or a service request — our team will get back to you shortly.
- Phone
- +90 216 475 39 37
- Address
- Çilek Plaza, Eyüp Sultan Mah. Yakacık Cd. Feshane Cd. No: 2 D:4 D:1, 34885 Sancaktepe / İstanbul
- Working Hours
- Monday – Friday · 08:00 – 17:30 · Saturday · 08:00 – 12:30 · Closed on Sunday
Since 1993
Get in touch
Tell us about your project, our products or a service request — our team will get back to you shortly.
- Phone
- +90 216 475 39 37
- Address
- Çilek Plaza, Eyüp Sultan Mah. Yakacık Cd. Feshane Cd. No: 2 D:4 D:1, 34885 Sancaktepe / İstanbul
- Working Hours
- Monday – Friday · 08:00 – 17:30 · Saturday · 08:00 – 12:30 · Closed on Sunday
Since 1993
Write to us
Sık Sorulan Sorular
About process and contact; the most wondered.
Çilek Havuz Kurumsal
Project & Survey Team
- Response Time
- Same day
- Channels
- Phone · E-mail · WhatsApp
If the answer you are looking for is not here, send your question directly to us and our team will reply as soon as possible.
Book a free site surveyThe process starts with your enquiry and a free preliminary conversation. After listening to your needs, your space and your expectations, we carry out a site survey and assess dimensions, ground and infrastructure conditions on location. Following this first step we prepare a preliminary project and quotation made for you. You can reach us on +90 216 475 39 37, write to info@cilekhavuz.com.tr, or fill in the contact form on this page.
Çilek Havuz Project & Survey Team
No. The first conversation, the site survey and the preliminary project and quotation we present are entirely free and place you under no obligation. The solution we prepare after the survey is, however, designed specifically for your space and your requirements — so we begin the process with a clear scope and a realistic budget.
Çilek Havuz Project & Survey Team
The duration varies with the pool's type, size, ground conditions and the equipment and finish selected. Prefabricated builds can be handed over within a few weeks, while reinforced-concrete and custom-design pools may take several months. In the plan we prepare after the survey we give you a realistic, project-specific schedule — and we keep to the handover date we promise.
Çilek Havuz Project & Survey Team
Our work moves through five main steps: survey and needs analysis, design and engineering, construction, commissioning and testing, then post-handover maintenance and technical support. We keep you informed at every stage and run the work from a single hand, turnkey.
Çilek Havuz Project & Survey Team
Yes. Our head office is in Sancaktepe, İstanbul, and our field teams serve villa, hotel, residential-complex and commercial projects across Türkiye. We also export to 14 countries and run international projects through our branches in 4 countries. We can schedule a survey for your project at home or abroad.
Çilek Havuz Project & Survey Team
After the survey we present a transparent quotation setting out scope and cost in clear line items; we do not work with surprise costs. Once you approve, we put the work under contract and plan payments in stages that follow the project's progress. Payment terms are agreed together, in proportion to the size of the project.
Çilek Havuz Project & Survey Team
Yes. Every project we complete is handed over under warranty, and we provide technical support and regular maintenance afterwards. We stay with you on mechanical, chemical and equipment maintenance so your pool runs trouble-free for many years.
Çilek Havuz Project & Survey Team
Yes. Alongside new builds we take on the renovation of existing pools, finish replacement, equipment modernisation and refurbishment work. We inspect your pool on site and tell you transparently which improvements are needed and what result you can expect.
Çilek Havuz Project & Survey Team
You can reach us by phone, e-mail and WhatsApp, or fill in the form on this page. We make a point of responding the same day to enquiries received during working hours. Our head office is at Çilek Plaza, Eyüp Sultan Mah. Yakacık Cd. Feshane Cd. No: 2 D:4 D:1, 34885 Sancaktepe / İstanbul.
Çilek Havuz Project & Survey Team